TEST INSPECTION LLC is dedicated to providing customers with high-quality inspection tools, including pocket magnifiers, inspection flashlights, and telescoping mirrors.
If you are not satisfied with your purchase, you may request a return in accordance with the policy below.
- Return Period
Customers may submit a return request within 30 days of receiving the product.
To initiate a return, please contact us within the return period and provide the following information:
Order number;
Purchaser’s name;
Contact email address;
Reason for return;
Photos of the product (if applicable).
Items returned without prior confirmation may not be processed in a timely manner.
- Returns of Opened Items
We accept return requests for items that have been opened.
Customers may open the packaging to inspect the product and verify its suitability; however, returned items must meet the following conditions:
The product is complete;
All accessories are included;
The packaging is kept in the best possible condition;
The item remains in a condition suitable for resale.
- Non-Returnable Items
Returns will not be accepted in the following cases:
The product has been used in a way that affects resale;
The product has sustained man-made damage;
The product is missing accessories, packaging, or essential components;
Damage caused by improper use or incorrect operation;
Requests submitted after the return period has expired.
- Return Shipping Costs
Quality-Related Issues
If the product has quality issues, is incorrect, or was damaged during shipping:
TEST INSPECTION LLC will cover the return shipping costs;
Customers must contact us beforehand to confirm the return process;
We will provide a solution based on the specific circumstances.
Returns Unrelated to Quality
If the return is due to personal reasons, such as:
No longer needing the item;
Purchasing the wrong item;
Size or requirements not meeting expectations;
Then:
The customer is responsible for return shipping costs;
The customer must choose a reliable shipping method to return the item;
Original shipping fees are generally non-refundable.
- Return Address
Please do not send items back to an unconfirmed address.
Address: 2327 EUREKA ST, ANCHORAGE, AK 99503
- Refund Processing
We will process the refund after receiving and inspecting the returned item. Refund Process:
Once we receive the returned item, we will complete the refund review within 3–5 business days;
Upon approval, the refund will be issued via the original payment method;
The actual time it takes for funds to appear in your account may vary depending on the processing times of banks, credit card issuers, or payment service providers.
- Order Cancellation
If you need to cancel your order, please contact us as soon as possible.
If the order has not yet entered the processing or shipping stage, we will do our best to assist with the cancellation.
Once the order has been shipped, it may need to be handled according to the return process.
- Exchange Requests
Please contact us if the item has quality issues or if you received the wrong product.
We will assist with an exchange or other solutions based on stock availability.
- Contact Us
If you have any questions regarding returns, refunds, or your order, please contact us:
Company: TEST INSPECTION LLC
Address: 2327 EUREKA ST, ANCHORAGE, AK 99503
Email: affiliate@testinspection.org
Phone: 2075589091